1. General Policy
By accessing or using Techsynix Services, customers agree to comply with this Acceptable Use Policy (“AUP”).
Violations may result in:
- Immediate suspension
- Service restrictions
- Infrastructure isolation
- Traffic filtering
- Data removal
- Permanent termination
- Fraud reporting
- Legal escalation
- Permanent blacklisting
2. Prohibited Activities
Customers may not use Techsynix Services for:
- Phishing campaigns
- Malware distribution
- Ransomware operations
- Botnet activity
- DDoS attacks
- Credential theft
- Spam campaigns
- Fraudulent operations
- Copyright infringement
- Child exploitation material
- Illegal gambling
- Cybercrime
- Sanctions violations
- Exploit hosting
- Abusive scraping
- Illegal automation
- TOR exit nodes
- Crypto mining without authorization
- Deceptive impersonation
- Unauthorized penetration testing
- Illegal surveillance activity
3. Network Abuse
Customers shall not:
- Intentionally overload infrastructure
- Generate disruptive traffic patterns
- Abuse network bandwidth
- Interfere with platform stability
- Bypass rate limitations
- Conduct abusive scanning
- Disrupt upstream providers
- Attempt routing manipulation
4. Email & Messaging Abuse
The following activities are strictly prohibited:
- Mass unsolicited emails
- Spam campaigns
- Email spoofing
- Blacklisted mailing activity
- Phishing emails
- SMTP abuse
- Malicious messaging operations
5. Security Testing
Security testing may only be conducted against systems explicitly owned or authorized by the Customer.
- Unauthorized penetration testing is prohibited.
- Scanning third-party systems without authorization is prohibited.
- Customers remain responsible for obtaining all required permissions.
6. Resource Abuse
Techsynix reserves the right to restrict workloads causing excessive:
- CPU consumption
- Memory utilization
- Storage abuse
- Disk I/O saturation
- Network congestion
- Infrastructure instability
Techsynix may throttle, isolate, suspend, or terminate workloads affecting shared infrastructure integrity.
7. Automation & API Abuse
Customers may not use automation systems, APIs, or infrastructure for:
- Mass abuse automation
- Credential stuffing
- Abusive scraping
- Traffic amplification
- Fraudulent account creation
- Illegal AI operations
- Automated cyberattacks
8. Monitoring & Investigations
Techsynix reserves the right to:
- Monitor infrastructure activity
- Investigate abuse reports
- Review operational logs
- Implement automated detection systems
- Preserve security evidence
- Restrict suspicious activity
Monitoring activities may occur automatically through operational and security systems.
9. Enforcement Rights
Techsynix may suspend, isolate, restrict, investigate, filter, or terminate Services immediately without prior notice where:
- Abuse is detected
- Fraud indicators exist
- Infrastructure stability is threatened
- Legal risk arises
- Security threats are identified
- Company policies are violated
10. Law Enforcement Cooperation
Techsynix may cooperate with:
- Law enforcement agencies
- CERT authorities
- Cybersecurity organizations
- Regulators
- Compliance bodies
Information may be preserved, disclosed, or reported where reasonably necessary for legal compliance, abuse prevention, or infrastructure protection.
11. Customer Liability
Customers remain solely responsible for:
- All activity originating from their infrastructure
- Server security
- Credential management
- Compliance obligations
- Content legality
- Automation systems deployed through Techsynix infrastructure